Wholesale Terms and Conditions
Questions? Reach us at sales@runamokmaple.com or 802.849.7943 — Monday through Friday, 7:30am–5:00pm EST.
Order Size
$150 minimum opening and reorder.
Payment Terms
All major credit cards accepted for new customer orders. Customers may apply for Net 30 terms by providing three food-related credit references. Invoices are emailed at time of shipment. Finance charges of 1.5% per month apply to invoices unpaid after 60 days.
Shipping
All orders ship FOB Fairfax, VT. Orders are fulfilled within 2–3 business days. Please allow 5–7 business days for ground delivery. Contact us to discuss any special shipping requirements before placing your order.
Returns & Errors
Runamok Maple must be notified within 5 days of delivery of any errors, shortages, or mispicks. Retain original packaging — we will issue a call tag for pickup and apply appropriate credit.
Damages
All damages must be documented with photos of damaged pallets, packaging, and/or shipping materials. Accept and hold damaged shipments while a return receipt is issued — refused deliveries may be ineligible for refund or replacement.
Freight shipments: Missing or damaged product must be noted on the bill of lading and reported within 5 business days of delivery.
Freight shipments: Missing or damaged product must be noted on the bill of lading and reported within 5 business days of delivery.
Restocking Fee
All sales are final. Returns are not accepted. Undeliverable orders will be charged a 15% restocking fee, plus all applicable return shipping costs.
Sample Policy
Samples are available for purchase for in-store passive sampling. We offer 250ml and 375ml sample bottles at 50% off wholesale price in any variety.
3rd Party Retailers
Runamok Maple prohibits the sale of products on third-party resale platforms including, but not limited to, Amazon, eBay, and Etsy.
MAP — Minimum Advertised Price
Retailers must adhere to Runamok Maple's MAP policy. This is the lowest price that may be displayed in-store or online for e-commerce.
Point of Sale Materials
The following POS materials are available upon request:
- Recipe Cards
- Recommended Uses Cards
- Gatefold Brochure